Mystery Diner

We want to continually improve the service which we give to our guests

With this in mind, once per week, every week, we ask real, live guests to dine in each of our pubs and give us feedback

We pay £50 (using Chilled Points) towards the cost of the food & drink and after their experience the Mystery Diner completes an online questionnaire (it takes about 30 minutes)

If you fancy becoming a Mystery Diner and reviewing a Chilled Pubs experience, you will need to commit to giving us feedback within 24 hours of your visit

Click here to complete a Mystery Diner application form